Saturday, September 22 vs. Oregon State

We know you are busy planning your group's trip to the Rose Bowl and have many questions. Please read this page carefully and completely before contacting us with questions. We also encourage you to share this information with the other chaperones in your group so everyone is on the same page. Thanks for your patience and cooperation - we look forward to seeing you at the Rose Bowl soon.

RSVP AND CONFIRMATION

A: UCLA will review your application and confirm your groups' attendance via email. You will receive game day information in your confirmation email. Once you receive confirmation from us, your group is registered and will receive additional information as the event gets closer.

Q: I received a confirmation, but no tickets. What do I do?

A: Sit tight. We will not be ready to send tickets, parking information, and additional game day information until about three weeks prior to the game. If you have received notification from our office that we received your request and we have not asked you to make any changes, then your group is all set and we will contact you as the game gets closer.

Q: I sent in my registration request, but I never received a confirmation call, letter or email. What should I do?

A: It's possible that we never received your request. Occasionally, faxes don't go though, emails bounce, and letters get lost. Please call the Community Relations office at (310) 206-5990 to follow up.

Q: What if I need to make changes to my request?

A: All changes must be submitted in writing. Please send an email or fax to the Community Relations office. Include your name, organization name, phone number, email address, the event you will be attending, and what change you would like to make. You may send this information to: Fax: (310) 267-2334 Email: communityrelations@athletics.ucla.edu

Q: The AFY event I wanted to sign up for says "Full" underneath it. Can I still send in a request for my group?

A: NO, if the event is listed as full, we cannot accommodate additional groups. Please do not call and ask to be signed up. Instead, take a look at attending an AFY event later in the year.

TRANSPORTATION

A: It is not mandatory, but we highly recommend that groups secure a bus for their trip to UCLA. All busses and vehicles with E-plates park for free in Lot I. Taking a bus will help make sure your group arrives together and can walk to the entry gate together.

Q: I've heard that I can get a free bus. Does UCLA provide this opportunity?

A: Unfortunately, we are not able to provide free busses for any groups. We recommend contacting your local council person or the bus companies directly to see if they are able to donate a bus for your trip.

Q: Does our bus need to be identified?

A: Due to the high number of schools arriving by bus, we require displaying a sign with your organization's name in the window to make locating your bus easier at the end of the event.

Q: What is the address for the Rose Bowl?

A: 1001 Rose Bowl Drive, Pasadena, CA 91184

ATTENDANCE

A: Plan to have chaperones accompany all students in a 1:10 minimum ratio. Upon arrival, designate a meeting spot in case members become separated from your group.

Q: Can we bring parents and siblings?

A: Yes, parents may be chaperones and bring along other children. Please count these people in your overall ticket request.

Q: Do you need the name of everyone in the group?

A: No. We only need the first and last name of all high school-aged children who will be attending with your group.

DAY OF THE GAME

A: High school groups will enter via gate list, under their organization name at Gate D. You MUST check in as a group in order to be admitted into the Rose Bowl. Individuals and unchaperoned children will not be admitted into the game.

Q: Do we need to arrive as a group?

A: Yes. We understand that carpooling may result in different arrival times, however, we must insist that you make plans to meet somewhere in the parking lot so that your organization enters as one group. This will ease your entry into the game, allow your group to attain seats together, and reduce a back-up at the main gate.

Q: Where do we sit?

A: You are free to sit anywhere you like within the designated general admission area (north and south endzones). If you are arriving in individual cars and are planning on sitting together as a school, please make arrangements to meet your group at a predetermined time and location. This will allow your group to sit together.

Q: What time will the event start?

A: Often, kick off times are not announced until 10 days prior to the game. We will e-mail all registered groups as soon as a game time is announced. For the most up to date information on game time, visit www.uclabruins.com.

Q: Where should we park?

A: Buses park for free in Lot I. Individual car parking information can be found here.

Q: If someone in our group gets separated from the group, where should they go?

A: Once the game begins, all separated individuals should report to the Pasadena Police Office located inside the Rose Bowl. Chaperones can also meet missing individuals at this location as well.

Q: Why does UCLA need an emergency contact name and cell phone number?

A: By providing us with an emergency contact and cell phone number, you will help us return lost children as quickly as possible. Please note, this person should attend the game with the group and have their cell phone handy should we need to contact your group.

Q: Does our group need to wear anything specific?
Q: Do they need name tags?

A: Please make sure all children know their chaperone's name and organization name. We highly encourage all children to wear an identifying T-shirt/uniform or sticker/nametag with the organization's name on it.

Q: Can we bring food and bags into the stadium?

A: Food and bags are allowed in the Rose Bowl, however, opened bottles and cans are not permissible inside the Rose Bowl gates. Please check here for a full list of prohibited items.

FOOD & UCLA MERCHANDISE

A: Concession stands inside the venue will sell a variety of food and beverage items. $10 is an adequate amount for each child to bring for food.

Q: Can we bring bag lunches?

A: You may bring bag lunches, however, opened bottles and cans are not permissible in the Rose Bowl.

Q: Will there be UCLA merchandise available for sale?

A: Yes, The UCLA Store will be in attendance selling UCLA paraphernalia in the Area H Fan Zone.

FUTURE EVENTS

A: If you are unable to attend the selected AFY date or would like to attend a 2nd football game, you may purchase tickets through the UCLA Group Tickets Program. Please contact the UCLA Group Sales Office at (310) 206-5991 or via email at groupsales@athletics.ucla.edu for more information or to reserve your tickets.

STILL GOT A QUESTION?

A: Needless to say, things get a little hectic as game day approaches and sometimes it can take a day or two for us to get back to you. So, please help us help you by keeping the following in mind:

1. Sending an email... Please be sure to include all necessary information so we can provide the most accurate answer. At the very least, we need to know the school name, the contact name, a phone number and which event you are attending to look up your reservation. Send your emails to: communityrelations@athletics.ucla.edu.

2. Calling the office... Call (310) 206-5990 and leave a clear and detailed message about your question. Include your school name, the contact name, a phone number and which event you are attending so that we may look up your reservations. Please do not forget to leave a phone number!

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